Owner FAQs
Answers to your frequently asked questions
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Am I required to make my property available to Section 8?
Yes, we work with several different housing authorities so we can make any unit Section 8 compliant. -
Are you licensed?
Yes, property management is a licensed activity in the state of Illinois so we do have an in-house brokerage arm (Landmark Realty Group of Chicago). -
Can I reach you after hours?
Our office phone is open between 9am to 5pm Monday - Friday. Please feel free to leave us a message and we will return your call the following business day. For a quicker response, please feel free to email your owner representative. -
Can you put the money directly into my account?
Yes, we send all owner draws electronically via ACH. -
Do I get to see the lease or sign it?
Landmark is happy to provide full transparency with owners and tenants alike. A copy of the lease will be provided to all parties. -
How and when do I get my checks?
Statements are generated and reviewed on the 2nd and 3rd day of every month for the previous month’s activity. Your owner representative will then send the statement to you, go over any questions you may have, and initiate the owner draw via ACH. -
How is rent collection handled?
Landmark currently uses Appfolio to stay connected with owners and tenants. All tenants will have access to a tenant portal where rent collection will be deposited into the appropriate accounts. All payments collected via check or money order will be logged and deposited accordingly. Landmark does not accept cash. -
How long of a lease do you sign?
Landmark is currently offering 12 month leases to qualified tenants. -
How much security deposit do you charge the tenant?
This varies from property to property but we generally recommend a security deposit equivalent to 1 to 2 times the rent amount. -
What type of properties do you manage?
Landmark specializes in residential single family and multi-unit properties. -
What type of reports do I get and how often?
Your owner representative will email you monthly owner statements the first week of the month, for the previous month’s activity. These reports will detail all income and expenses for that month. -
Who holds the tenant security deposit?
Landmark will hold security deposits in a separate escrow account specifically for security deposits. We do not hold security deposits for properties within the city of Chicago.